On 14 November 2014 Bob visited the Headquarters of Bromley Healthcare where he was met and briefed by its Chairman, Raoul Pinnell. Bob was very pleased to hear that Bromley Healthcare medical practitioners are now visiting 40 per cent more patients than they had in the past and customer satisfaction was very high too. Eighty one per cent of patients said they would recommend Bromley Healthcare to their friends which is much higher than normal NHS services. Bob is pictured with members of Bromley Healthcare Management Team.